Shipping & return policies
TLDR
- Shipping is a flat $3.99
- Mail any item back for a no questions asked full refund.
- Any questions, contact admin@cthulhudice.com
Shipping Policy
Turnaround
All orders are shipped within 48 hours, 7 days a week.
Carriers
We use USPS to ship our orders. US orders only
Details
Most orders are sent out first class, larger orders will be sent out priority mail. They are sent in padded envelopes, bubble wrapped to protect packaging. We can't be liable for damage during transit. Invite your mailman to a Call of Cthulhu game and make friends - he'll be less likely to mash up your packages.
You should receive a tracking notification from Shopify when your package is packed.
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. We'll refund the entire cost of your order, including the original shipping. Buyer is responsible for return shipping.
Please email admin@cthulhudice.com to request a refund and we will assign you a RA #, and tell you where to send it.